Whether it’s a strategy engagement, staff reorganization, or merger, we seem to fall back on some key skills in our consulting work. From this toolkit we select and customize different approaches to a client’s problems.

The tools include (board, staff, customer) surveys, Internet research, interviews, focus groups, and analysis of documents and financials. Then, once we have gathered enough information, and perhaps formed some recommendations or built some possible models, we conduct face-to-face discussions, negotiations, and problem-solving sessions.

There are lots of good people who can do pieces of this work: data gathering, interviews, etc. What I think we uniquely bring to the table is first the ability to come up with creative and workable solutions and then, even more important, the ability to help people with different priorities and agendas to work together toward a successful resolution and implementation.

This entry was posted on Friday, February 9th, 2007 at 5:53 am and is filed under Consulting for Nonprofits. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.