Leading Clever People
By Michaela
Tuesday, March 20th, 2007The March 2007 Harvard Business Review has a fascinating article on how to manage really bright people in an organization. The authors are Rob Goffee and Gareth Jones, and the premise is relevant I think to our nonprofit scene as well as industry.
By “clever people” the authors mean really clever people: programmers who develop new software, scientists who develop new drugs, university researchers on the fast track to the Nobel Prize. These employees don’t want to be led, need to see you as being outstanding in your field in order to respect you, are painfully aware of status but are not moved by titles and promotions, are easily bored, and love autonomy. Maybe all of your employees are not MENSA material, but my guess is that many of them fit this description in terms of the kind of workplace they want and need in order to give their best.
The authors argue that your job is to protect these employees from unnecessary bureaucracy, allow them to fail, provide political cover internally so they can do their work, and then watch them succeed. By the way, when they do, they will never thank you; instead, if you do your job, your employees will see themselves as the agents of all that they accomplish. So, the truest measure of your success managing these kinds of employees, whether they are scientists or social workers, will be in the quality of their work.




